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Home > (old)Abuse & Risk Management > (old) PH Protect > Why does it keep asking me to upload a photo?
Why does it keep asking me to upload a photo?
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If you continuously end up on this page upon logging in, the PH Protect platform is designed to allow everyone using the system identify who you are and that includes a pictorial reference.  As such, until you upload a picture to your profile, you will be prompted to do so upon every login:  

 

To upload your photo, click white "UPLOAD YOUR PHOTO" button.  Then you will be prompted to upload a photo smaller than 1MB.  Once the photo is uploaded you will no longer be presented with this screen when logging in.

 

 

 

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If you need further assistance, please reach out to Player's Health Support by filling out a ticket HERE, or by calling 612-345-9683. Our support hours are Monday-Friday, 8:00am-10:00pm CST and Saturday-Sunday, 9:00am-6:00pm CST. 

 

*Live Chat hours coming soon*

 

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