Inactive/Active Users (For Admin)

 

All users have a role status attached to each role they possess: Active and Inactive.

 

 

The default status is Active. Users with the Active status may go through the compliance process as normal.

 

The Inactive status should be used for users that are not currently with your sports organization. Inactive roles will not be visible to the user, and they will not receive notifications about their compliance from that role. User roles listed as Inactive should be considered as non-compliant.

 

Important: These statuses indicate whether a user should be required to take and maintain their compliance requirements. Active/Inactive statuses do not indicate if a user is clear in the system.

Viewing Active vs Inactive users

 

The active/inactive user status allows you to view all currently participating users in your system, while filtering out those that are no longer with your organization.

Using the Compliance tab, you may modify the filters to show you only active users, only inactive users, or both. The filter defaults to showing only active users.

 

 

 

Managing Active/Inactive user statuses

 

As an admin, you can change the status of the roles of your users.

 

Method one:

You may change the active status of a user by navigating directly to a specific user page, by finding them either through the Users or Compliance pages. Once you’ve selected a user, you may change their status by clicking on the Active (or inactive) dropdown below the role.
Select which status you’d like the role to have. A dialog box will appear to confirm your action.

 

Method Two:

 

You may also activate/inactivate users from the Users tab. Simply click on the field in the “User Role Status” column, then select the option you would like.

 

Notes:
Marking a user as active/inactive is a reversible action. No data is lost when this status is changed. As an Admin, you will still be able to see the inactive role on a user’s profile, but that user will NOT see said role.

 

Individual users may also inactivate their role(s) on their own. To reactivate their role, users should reach out to their program administrator to reactivate them, or visit our support center, where we can reactivate their role for them.

 

For instruction on how users may Inactivate their own roles, please click here [Link to user-friendly instructions for inactivating]