Your dashboard is meant to give you as much information at a glance as possible. To make that even easier, you'll see a variety of colorful symbols to help you quickly identify the status of a user or any portion of their assigned requirements.
What do the symbols mean? Let's review:
Green badge - this user is 100% current with their safety requirements; they do not have any outstanding or expired tasks to update
Red badge - this user falls into one of the following categories:
- not yet fully complete, which would mean they have anything from a portion of one assigned task yet to complete up to all assigned tasks yet to complete
- has an expired task that need to be updated/renewed
**You will only see green or red badges. There is no in between here. 100% compliant or not 100% compliant
Green checkmark - this task is assigned to the user, is not expired, and they have completed it
Yellow exclamation point - this task is assigned to the user, and they have started but not yet completed it
- if the user is assigned more than one training, a yellow exclamation point means that they have started at least one training but have not fully completed all training
- click on the icon for a pop up to view assigned training and progress while staying on your dashboard
Red X - this task is assigned to the user, but they have not yet started it
Gray question mark - this task is not assigned to the user at all
Compliance circles - this represents the overall percentage completion of ALL assigned tasks for a user
If you need further assistance, please reach out to Player's Health Support by filling out a ticket HERE, or by calling 612-345-9683. Our support hours are Monday-Friday, 8:00am-10:00pm CST and Saturday-Sunday, 9:00am-6:00pm CST.
*Live Chat hours coming soon*