Why is there a Player's Health waiver on my coaches' profiles?
When a coach comes through the PH Protect Platform and an organization does not have a waiver they require all coaches to sign, they are presented with the The Player’s Health Protect Promise, which is essentially a code of conduct. You can download it from the coaches' profile by clicking "Waivers" and then the dow…
What do the numbers on my dashboard represent?
There are numerous ways to view members of your organization from the dashboard. The tiles across the top of the page help you quickly get a snapshot of numbers within your organization - number of coaches, number of volunteers, how many users have completed risk requirements vs. those that are still incomplete. …
Can my organization add our waivers and consent forms to the process?
By default, all users will sign the Player's Health Protect Promise waiver as a part of utilizing the risk management platform. Player's Health also allows the ability to incorporate your organizations unique waivers and consent forms for coaches to sign. What you need to know about this option: * these should …
What are the icons under compliance requirements on my dashboard?
Your dashboard is meant to give you as much information at a glance as possible. To make that even easier, you'll see a variety of colorful icons across the page next to each user's name. You'll see columns for Incidents, Waivers, Background Checks, and Training. Colored icons under these columns help you to quickl…
What do I do if the requirements assigned in Protect are incorrect?
The safety tasks assigned to a user in PH Protect are based on the requirements of the organization that is implementing Player's Health as their risk management provider. Assigned tasks may be the same for every role within an organization or they may be role specific. If any of the following situations apply t…
What do the colored symbols on my compliance dashboard mean?
Your dashboard is meant to give you as much information at a glance as possible. To make that even easier, you'll see a variety of colorful symbols to help you quickly identify the status of a user or any portion of their assigned requirements. What do the symbols mean? Let's review: Green badge - this user is…
Where do I find a background check report in a coach's profile?
When logged into the PH Protect platform, please navigate to a coach's profile by using either the search function in the "Compliance" menu or through "Users" menu, where you can enter the individual's email address. When you navigate to the profile, please click "BG Checks" and you will then click the green down …
What search, filter, or sort capabilities are available within my compliance dashboard?
You will have a variety of ways to search and filter your user information. How much you can filter will depend on the size of your organization and the level of access you have to the platform. National Association Administrator - has access to view any and all information related to members throughout the as…
What do the badges on the compliance dashboard stand for?
Your dashboard is meant to give you as much information at a glance as possible. To make that even easier, you'll see red or green badges next to a user's name to help you quickly identify if they are up to date with their assigned requirements. What do the badges mean? Let's review: Green badge - this user …
Overview of the Compliance Dashboard
As an administrator, your home away from home when prepping coaches, volunteers, etc. for the season is your compliance dashboard. You can get a snapshot of information, filter and search, as well as access any individual user's profile for more details. Below will outline the information at a high level. There …
